Privacy Policy

Information We Handle

• On-device content: Events, memories, bucket-list items, photos, reminder settings, and app preferences are normally stored on your device.
• Optional email reminders: If you provide and confirm an email address, we store the email address, email preferences, and the event name, date, emoji, and reminder settings needed to send the reminder.
• Push notifications: If enabled, we process a push token and limited device information such as platform, app version, country/locale, and time zone to deliver and manage notifications.
• Analytics: We process feature interactions, app sessions, app/device information, and pseudonymous identifiers to understand and improve the App. We do not send your photos, event names, event dates, memory text, or email contents to analytics services.
• Support and feedback: If you contact us, we process the information you submit, such as your email address, message, rating, and basic app/device details.

How We Use Information

We use information only to operate LoveKeeper App, deliver optional reminders and notifications, respond to support requests, protect the service, process account deletion, and understand and improve App reliability and features.

Service Providers

We use service providers only for these purposes: Supabase for server-side account and reminder functions; Resend for email delivery; Expo, Apple Push Notification Service, and Firebase Cloud Messaging for push notifications; Amplitude and Firebase Analytics for App analytics; Google Analytics and Amplitude for website analytics; and Formspark or Web3Forms for support/contact forms. These providers may process technical request data such as an IP address as part of operating their services.

We do not sell personal information, share it with data brokers, or use it to serve personalized advertising.

Permissions and Choices

Photo-library and notification access are optional. You can change permissions in your device settings. You may delete local content in the App. You may request deletion of server-side account data from Settings → Account → Request Account Deletion or through our account deletion page.

Retention and Security

Local content remains on your device until you delete it or uninstall the App. Server-side information is retained only as long as reasonably needed for the purposes described above, security, and applicable legal obligations. We use encrypted network connections and reasonable safeguards, but no storage or transmission method can be guaranteed completely secure.

Children

LoveKeeper App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.

Changes

We may update this policy when the App or our data practices change. The current version and its date will remain available on this page.

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